Avast free forum is a website where users can ask questions regarding their antivirus software. It has a wide range of information of information, including tutorials and frequently asked questions. The site is simple to use and is updated frequently.
A major player in the cybersecurity market, avast has the highest levels of support for customers with its anti-virus software program. The support button of the company on its website and LAPTOP or COMPUTER app gives access to helpful FAQ and discussion forums as along with expert technical assistance should you encounter any issue.
The company also offers a live chat feature for customers who need rapid responses, an email ticketing system that allows for more in-depth inquiries and three 24/7 phone support lines based in the UK, Australia and the U.S. The knowledge base is limited, but contains support manuals for all of its products.
The company’s customer support isn’t the best Its customer support isn’t perfect, however. PCMag and Hauptplatine conducted an investigation together and found that the company shares information about users their locations and Internet Protocol addresses with third-party companies. This could cause privacy concerns for some. The paid plans do not provide enough bonuses to justify the extra cost. Lastly, its forum was recently hacked, which allowed thieves to obtain user nicknames and user names, email addresses and hashed passwords. Fortunately, payment information was not stolen. The company has pledged to rebuild the forum on a speedier and more secure platform. The company also has a security policy that states that it will not divulge or give your personal information with any third parties without your authorization.